Monday, January 4, 2016

2016 OUTLOOK - HOSPITALITY & TOURISM

There are occasions, when a New Year is upon us, we can look back and say "good riddance" while we look forward to a better and more promising future year. Unfortunately, we welcome 2016 with apprehension and trepidation and not our usual excitement and optimism. Economically, we expect 2016 will be as challenging as 2015, if not more. 

You may ask what the problems are with the tourism and hospitality industry. After all, as an export industry the price of tourism products for foreign visitors, especially Americans, is very attractive these days because of the weak Canadian dollar. And on the flip side, Canadians are hesitant to use their undervalued Canadian dollars to travel in other countries because they will be paying 30-40% more for foreign destinations. This should be good news for the Alberta tourism industry having all these Canadians vacationing more frequently in Canada. Also, with fuel prices so low, transportation companies in the tourism industry, like airlines, motor coach operators and many others, are seeing dramatic expense savings on fuel.  These three benefits of the current economic conditions will have some positive influence on hospitality and tourism. Unfortunately, not nearly enough!

Business travel associated with the Oil and Gas industry is Alberta's and Calgary's bread and butter, but this has virtually dried up. Christmas parties and other events, travel budgets and expense accounts have all been shaved back in an environment of expenditure freezes and layoffs. Business travel and expense accounts are a higher dollar yield per visitor or patron than leisure travelers and so when business travel is bad everyone feels the hurt. When layoffs occur and unemployment rises there are less people with disposable income which is critical to the health of the travel and tourism economy. And finally, when consumer confidence is low because of losses in the investment markets, ongoing announcements of more layoffs, uncertainty in the political arena, and the war on terrorism, the travel and tourism industry is negatively impacted. Travelers need to feel safe, secure and able to spend before vacations and family getaways are taken with the same fervour Canadians usually embrace travel. 


And so, I am afraid we will continue to hang on tight for another challenging year in tourism and hospitality.  We hope that in December 2016 we can say good riddance to the past two years, confident 2017 will be a brighter one!!


Randy Williams (click to see Randy's profile)
Head of Practice - Hospitality, Tourism, Destination Management